I find that after playing for about an hour, my Sylphyo starts to act erratically, triggering all sorts or errant notes. Swabbing it out seems to solve the problem. Is this usual for moisture to cause this? It is winter here in Australia cold and wet, so this is the condensation season....I discovered that simply turning off the Sylphyo stops the erratic triggering... Wondering if it has a fault?....
Support_AODYO last edited by
@paul-flute If there is quite a lot of moisture building up on the capacitive keys it is possible that this is causing the erratic behaviour you are experiencing.
Are you using any plugs or anything to block the air at the bottom of the Sylphyo?
Can you try a factory reset and updating to the latest version 1.4.8 from our website?
Clint last edited by
If I do not take precautions against moisture, I also get erratic behavior after playing a long time. This is probably because I am a "wet" player (I tend to have a lot of moisture).
One simple trick I use is to simply swallow once before putting the Sylphyo to my lips.
Of course, swabbing after playing helps. I first swab with two oboe cloths together, followed by another (a third) single cloth. I use these cloths: https://www.amazon.com/Hodge-Silk-Oboe-Swab-Blue/dp/B001M5CZR8
@Support_AODYO recommends storing the Sylphyo vertically after playing, and I find that does help. I am guessing it moves moisture down/South and away from the capacitive keys. My preferred setup for storage is a floor stand with a small fan. This is described in https://community.aodyo.com/topic/606/floor-stand/7.
However, this floor stand is not practical for me currently. We are on the road for 5 weeks now (across Europe from Portugal to Croatia). I've got all my stuff (Sylphyo gear and personal stuff) in a knapsack and a carry-on bag, so the floor stand is too bulky. I can't just stand my Sylphyo on end for fear of having it knocked over by hotel staff (or me!). So ...
On the road, I swab out my Sylphyo after playing, lay it down horizontally, and use a small USB fan to move air through the breath chamber. This is described in https://community.aodyo.com/topic/663/a-gentle-breeze.
This has worked well, and despite playing 1-2 hours a day, I have had no moisture issues.