@mbang If it happens again, try opening up the synth and look for any PCB plates that may have become loose and push them (gently) back down again.
I had the exact same issue as you and this just fixed my instrument not ten minutes ago.
It appears that these issues I am having are related to moisture infiltrating the electronics portion of the instrument. These are (I believe) due to several issues:
I have been storing the Sylphyo horizontally overnight. Not good. I am on the road and horizontal is easier for me, but I think bad for the Sylphyo. There is a recommendation by Aodyo for vertical storage (not in the general documentation, but mention by Maxence here: https://community.aodyo.com/topic/663/a-gentle-breeze/6)
I would like to take the opportunity to take part in this discussion, which is an important subject.
I would like to thank everyone for their trust in Aodyo.
@Paul-Flute, I am sorry that you had to pay for customs to release your package.
We work with DHL for returns and have done so for a long time.
When we send back material after repair, it is specified so that the recipient does not have to pay anything.
Unfortunately, if the customs authorities still decide to charge a fee, and we are not notified, we cannot intervene.
And even less can we decide for them.
We have already had to pay customs ourselves, even though we are the manufacturer.
As far as insurance is concerned, here again it is the carrier who sets the price. We advise you to opt for insurance because unfortunately there have already been cases of lost packages.
For all our shipments of instruments that we have sold or that we are sending back after repair, we take out insurance.
As for the repair time, it is important to know that as long as we do not have the instrument in our hands and in a position to identify a problem, if it is not systematic, it is difficult to decide on the solution to be applied.
Hence the importance of the descriptions made.
Finally, there is always a shortage of electronic components and we are the first victims because this generates delays in production and repair.
However, we do our best to repair and return the product as quickly as possible.
Thanks again to all of you for your trust.
We remain available for you at firstname.lastname@example.org if you have any other questions.
Aodyo tells me to send back the Bagheera to change the battery. But I hat to wait about 3 months to get my "normal" sylphyo back. So I hesitate to send my bagheera to Aodyo. I can live without a fully functional battery.
Now I got the bottom of the fault!
The battery indicator AND the way of recharching it : after more or less 48h of recharching without any sign of the Sylphyo functioning, it finally started with full charge on the indicator!
Moral : don't trust it!
Well, the messages on the screen certainly suggest that's happening,
Sorry, I left it a bit unclear. Though the messages suggest the patch is being saved, it is not being saved. if you go to another patch, and come back, all you get is an initialised patch (sine wave). The only thing that has been saved is the name of the imported patch, everything else is gone.
• When importing a patch, it seems necessary to manually select a new empty patch slot,. Otherwise the current slot will be overwritten. Please make the import command automatically load into a new empty slot.
Good point. Import Patch has now been added to the context menu for each patch slot, so you can say where to put it. That works for me, but maybe it should now also be taken off the File menu, so you have to specify where you want it to go.
The last public version (v0.8.107) offers a set of MIDI routing options (in the Routing submenu of the MIDI section), including DIN Thru.
When this option is enabled, everything on the DIN MIDI input port will be copied as-is to the DIN MIDI output port, with the lowest latency possible.
However, as this could result in MIDI messages being interleaved if several things merge onto the DIN MIDI output, the v1.0 beta offers an additional Safe merge option that ensures all MIDI messages are output without any possible garbling/interleaving.
I am wondering if anyone has looked into the suggestion of @vincent (earlier in this thread) that
it was not moisture as such, the problem, but salt one.
I have had one situation where I started getting erratic notes. I swabbed down my fingers and all the finger pads on the Sylphyo with a slightly damp cloth. It worked immediately and completely to resolve the erratic behavior. However, since it was only a single test, I have not reported it before.
In other cases of erratic notes - they only happen when I first turn on the Sylphyo and I usually just "wiggle my fingers" for maybe 5-10 seconds and the erratic notes disappear and never return during play.
Would love to hear if other have experimented with this ... as @vincent points out, erratic notes could be a real show-stopper ...
Yeah, these are good solutions too. Many times during design I've pondered whether to do solution 2, but I wouldn't because it is sort of complicated to pull off right… but now that we're seeing that mitigating the downsides of the simplest way (sequential evaluation) could be complicated too, maybe it's worth a shot after all.
I'll think about it. Don't hesitate to shoot ideas, I won't hesitate to steal them :).
edit: Evaluating mappings in the reverse order could maybe also work with minimal effort. For modulators, an evaluation in the correct order is better, but there will be cases where you want to add something in the middle of a series of transformations, and the problem will show up again.
@jay-ayliff There are two ways to play the middle C in the recorder mode (assuming you are in base key of C), first with the index finger of the left hand (OxooOooo_), and second with the middle finger of left hand and the octave thumb (XxooOooo_). If your thumb is incorrectly pressing the octave key you might be accidentally playing a C instead of a B?