Aodyo Instruments

    Aodyo Community

    • Register
    • Login
    • Search
    • Recent
    • Categories
    • Search
    1. Home
    2. Categories
    3. Support
    Log in to post
    • Newest to Oldest
    • Oldest to Newest
    • Most Posts
    • Most Votes
    • Most Views
    • M

      Anyma Phi - Might I have a BB (Bad Board)?
      • MiloDodds

      16
      16
      Posts
      383
      Views

      M

      @milododds I am now getting decent volume both through the headphones and speaker. I wish I knew exactly what I did to fix that particular sub-issue but it's now sounding amazing. I am now learning how every control within the Matrix effects the sound. So far "Tuning" is my favorite. I still have much to learn but I don't feel lost or frustrated any longer. I hope that my post helps anyone who might be trying to use a non-compatible keyboard. Case closed.

    • D

      How to remove a mapping?
      • DeepSea

      3
      3
      Posts
      154
      Views

      D

      @bibenu
      Thanks, got it!

    • R

      Issue Powering On Anyma Phi
      • relevart71

      9
      9
      Posts
      402
      Views

      W

      @relevart71
      I also got a broken power supply cable. A continuity test showed that the ground wire was not connected between the USB and the barrel. Aodyo will send me a replacement cable.

    • msouet

      Muter les sons du Link
      • msouet

      3
      3
      Posts
      156
      Views

      Clint

      @support_aodyo So that is #35: Silent (MIDI Ctrl) ... I am guessing ...

    • bibenu

      Anyma Phi Volume control issue
      • bibenu

      5
      5
      Posts
      316
      Views

      bibenu

      @bibenu fixed in latest update https://community.aodyo.com/topic/753/anyma-phi-v0-8-90-pre-release-update

    • moogyloogy

      Renaming Editor Patches ??
      • moogyloogy

      12
      12
      Posts
      480
      Views

      bibenu

      @join Confirmed fixed by latest update https://community.aodyo.com/topic/753/anyma-phi-v0-8-90-pre-release-update

    • frank

      Anyma Manual
      • frank

      6
      6
      Posts
      500
      Views

      bibenu

      @join Thank you. That answers two of my questions: “what is Artin” and “which is the MI stuff”. ;)

    • I

      Sylphyo battery dropping charge (solved with 48hr charge)
      • IanA

      8
      8
      Posts
      296
      Views

      Support_AODYO

      @paul-flute Just to be clear, I didn't step in because the 48 hour charge cycle would have been my recommendation ! Happy to hear it worked :)

    • T

      Anyma Phi frozen at start issue
      • ToFF

      5
      5
      Posts
      258
      Views

      T

      @join
      I send a mail to support@aodyo.com and I'm wating for reply.

      Fault is not i my PC or cables, becouse in first day I maked update procedure succsefly and Anyma Phi was setting up through manager from PC whithout problems in next days.

    • P

      This topic is deleted!
      • Paul Flute

      1
      1
      Posts
      5
      Views

      No one has replied

    • J

      Unable to get a sound on Patch 7 (Piezo Pling) on Anyma Phi and also unable to get case percussion to work
      • Jasser

      3
      3
      Posts
      465
      Views

      join

      If you plug a microphone or an instrument into the LINE IN port, its sound will replace that of the internal piezo behind the case, and will be used as well in the Piezo Pling patch. Can you get any sound with this method?

    • M

      Is there warning light to show it is charging?
      • mrj2

      3
      3
      Posts
      203
      Views

      M

      @support_aodyo Thank you

    • S

      This topic is deleted!
      • sleep.totem

      1
      1
      Posts
      10
      Views

      No one has replied

    • S

      Anyma Phi Encoder 2 issue
      • sleep.totem

      6
      6
      Posts
      244
      Views

      Support_AODYO

      @sleep-totem There is no way to configure the pitch bend range at the moment but we are working on it and it should be a feature in an upcoming update!

      To delete a mapping you can simply select the source as "none". I hope this helps.

    • P

      Request; Save Sylphyo settings
      • Paul Flute

      3
      3
      Posts
      212
      Views

      join

      A way of sending/receiving a SysEx dump of the settings could be possible in the future…

    • msouet

      Ronflement avec le link à 1000 Hz
      • msouet

      3
      3
      Posts
      196
      Views

      msouet

      @support_aodyo bonjour, merci je vais essayer ! Et aussi avec une DI en inversant la terre.

    • Peter Ostry

      Feature Request: Turning PC out off.
      • Peter Ostry

      16
      16
      Posts
      581
      Views

      Peter Ostry

      @join
      I can wait, just wanted to know.
      Thank you very much!

    • P

      What type of plastic is Sylphyo made of
      • Paul Flute

      2
      2
      Posts
      240
      Views

      Support_AODYO

      @paul-flute Hi Paul, the Sylphyo does not contain the listed chemicals phtalates, DEHP or BPA. The Sylphyo body is made from ABS plastic with a V0 treatment for uninflammability. The mouthpiece is made from food-grade ABS plastic. The Sylphyo has also been approved by the FCC. You can find the documentation for this online.

    • P

      New apple M1 chip on mac
      • Paul Flute

      2
      2
      Posts
      189
      Views

      Peter Ostry

      @paul-flute

      No problem here with Sylphyo and Link (Mac mini M1)

      Bench software does not run, I already deleted it.
      If I remember right, it is made with Max 7. I don't need bench, but maybe
      someone could take the original and upgrade the application to Max 8?

    • P

      Link anomalies
      • Paul Flute

      6
      6
      Posts
      222
      Views

      Support_AODYO

      @paul-flute Good to hear Paul! Thanks for the feedback and I'm happy we could solve your problem. Let me know if there is anything else!

    • C

      Pairing with Link in v.1.4.7?
      • Chris

      8
      8
      Posts
      357
      Views

      C

      For the record: the Sylphyo mentioned above was returned to Aodyo for a checkup. I got it back in March, and while the functional issues were solved, there was still a problem with the fit of the outer casing: the upper half of the bell doesn't quite match the bottom. Bax has sent me another Sylphyo as a replacement, which appears to work fine. It has the same problem with the bell though.

    • Peter Ostry

      What for are the sound duplicates in the list?
      • Peter Ostry

      2
      2
      Posts
      185
      Views

      Support_AODYO

      @peter-ostry These are placeholders! You can use them as you would the normal sounds or you can just ignore them. They get progressively replaced as we add new sounds to the Sylphyo and are essentially there to fill the empty slots. It can also be convenient when for example switching from sound 34 back to sound 1, you can just switch over to sound 36 instead.

    • D

      Editeur pour Sylphyo
      • Daniel57

      3
      3
      Posts
      251
      Views

      D

      @support_aodyo
      Ne lâchez pas le morceau ! Et bon courage à vous.
      Daniel

    • Clint

      Behavior of Elevation Control
      • Clint

      3
      3
      Posts
      206
      Views

      Clint

      @peter-ostry Thanks for the clarification ... I had made some unfounded assumption as to how it was designed to work.

      My main performance DAW is Cantabile, which has a massive set of MIDI filtering, mapping, and munging tools - I can massage pretty much any MIDI stream into what I want (Sysex excepted).

    • Clint

      Minor Typo in Sylphyo Manual
      • Clint

      2
      2
      Posts
      154
      Views

      Support_AODYO

      @clint Thank you for catching that !

    • Peter Ostry

      Pitch Bend initialization
      • Peter Ostry

      5
      5
      Posts
      239
      Views

      Peter Ostry

      @support_aodyo Yes, I think I was too early with narrow thumb space. It takes a while to handle that.

    • Peter Ostry

      MIDI Thru on the Link?
      • Peter Ostry

      2
      2
      Posts
      182
      Views

      Support_AODYO

      @peter-ostry The Link's midi output does not function as a thru output, sorry Peter!

    • Peter Ostry

      Question about "Always on" and "LED"
      • Peter Ostry

      2
      2
      Posts
      210
      Views

      Clint

      @peter-ostry On the LED setting: it is only for the Snow edition. Only that edition has a LED. I too was confused about this and asked a while back in https://community.aodyo.com/topic/546/led-setting/5

    • Peter Ostry

      Roll control makes Compass value jumping
      • Peter Ostry

      1
      1
      Posts
      121
      Views

      No one has replied

    • Peter Ostry

      Dynamic velocity not working?
      • Peter Ostry

      4
      4
      Posts
      197
      Views

      Support_AODYO

      @peter-ostry Interesting. Thanks for the observations. We will have a look at this next week.

    • Peter Ostry

      Key reaction time 0 not usable?
      • Peter Ostry

      9
      9
      Posts
      268
      Views

      Support_AODYO

      @clint I've been able to replicate this issue on my end. We'll have a closer look at it next week. Thank you for reporting this!

    • B

      Octave issues
      • badblocks

      24
      24
      Posts
      726
      Views

      R

      @join I must completely remove all my fingers from the pads and stop blowing in order to get it to stop playing the wrong note.

    • R

      Delay using Phi flute
      • Rick Novy

      2
      2
      Posts
      202
      Views

      Support_AODYO

      Hi Rick,

      In order to make as realistic a sound as possible, we've had to sacrifice a bit of expressivity in Flute Phi. This means that certain playing techniques such as staccato are restricted on that sound because of the difficulty of adapting the algorithms. We prioritised the realism over the expressivity.
      In order to get a sound that will work better for these playing techniques, you can try out sound number 8 Chalumeau or maybe number 2 Daphnis Flute? Let me know how you get on with those!
      We will of course do our best to improve this in the future and will let you know how this progresses.

      Best,

    • J

      Angles de "Shake to move"
      • Jac635

      3
      3
      Posts
      221
      Views

      J

      @support_aodyo merci Maxence ! Je vais donc patienter.

    • F

      Intensité son casque
      • Fanch35

      14
      14
      Posts
      306
      Views

      Support_AODYO

      @clint Thanks for all the technical details. For your concerns, I don't think you need to be worried unless you are being particularly harsh with your headphones and the Sylphyo! People have been using the Sylphyo for almost 6 years and we have had very very few complaints about the 1/8" connector or the USB port.

    • S

      Bug depuis dernière mise à jour
      • Samii

      5
      5
      Posts
      271
      Views

      J

      @samii Super

    • StevieK

      Updates
      • StevieK

      2
      2
      Posts
      166
      Views

      Support_AODYO

      @steviek The latest update always contains all the other updates too!

    • Clint

      Not Saving my Changed Settings after power Down-Up (SOLVED BY FACTORY RESET)
      • Clint

      7
      7
      Posts
      404
      Views

      Clint

      @support_aodyo The Factor Reset worked!! I can now store settings and they persist through a power cycle.

      Thankfully, I wrote down the myriad settings I have adjusted ...

      Thank you SO MUCH for your help!!

    • Clint

      Middle C
      • Clint

      3
      3
      Posts
      154
      Views

      Clint

      Thanks Maxence ... yes, I've got that ... but the "3" in "C3" could mean (as I've found out recently) many different things depending on the octave numbering you use. The Sylphyo (from my examining the MIDI stream it puts out) puts out MIDI hex 3C = decimal 60 for "C3" which is Middle C. That's the same standard that Kontakt, Apple Logic, Cubase, Steinberg, and Yamaha keyboards use.

      However, the ISO standard that is used by Korg, Roland, and most of the piano tuning and composing world (and also the Native flute world) use "C4" for Middle C. That's why I was always off by an octave before I understood these issues.

      Cakewalk Sonar actually uses C5 for Middle C, which is really confusing!

    • Z

      Aodyo Sylphyo DAW REASON11
      • zplinter

      4
      4
      Posts
      180
      Views

      Z

      V2 was B Stock %)

    • B

      This topic is deleted!
      • badblocks

      1
      1
      Posts
      2
      Views

      No one has replied

    • Clint

      Link USB Interaction
      • Clint

      7
      7
      Posts
      219
      Views

      frank

      Hi Clint

      looks like s design fault on the motherboard, or a faulty component. A simple solution would be a powered USB hub.

      I have the link with two other USB machine in a case. Hub inside the case, one cable to the computer.

      And the link is also powered without a computer

      Regards

      Frank

    • D

      How does work octaves key?
      • Dan

      4
      4
      Posts
      111
      Views

      D

      ok thanks... I'll try this way and I'll let you know

    • D

      This topic is deleted!
      • Dan

      1
      1
      Posts
      2
      Views

      No one has replied

    • D

      This topic is deleted!
      • Dan

      1
      1
      Posts
      1
      Views

      No one has replied

    • M

      Support for high-resolution MIDI?
      • meteredsection

      15
      15
      Posts
      520
      Views

      Clint

      @join said in Support for high-resolution MIDI?:

      Have you found a good solution for this?

      Yes! For my current use - Sylphyo => Link/MIDI => Cantabile => Kontakt 6 - the facilities for drawing response curves has been the complete solution for handling this issue. This was suggested and discussed in detail in this thread on the Native Instruments forum:

      https://www.native-instruments.com/forum/threads/high-resolution-breath-controller.442309/

      ... and I have found that the flexible envelopes (drawn, rather than the table option) are a straightforward and complete solution. I have recently been using envelopes for other purposes - controlling parameters on modular synths using elevation and roll (have not tried compass yet) and that is a fantastic alternative to expression pedals.

      For other scenarios that do not have the flexibility provided by Kontakt, I am not sure the solution. MIDI filters do not seem to be the answer, since they are translating MIDI to MIDI, not extending the bit depth of the MIDI stream itself.

      There might also be an issues for sound libraries that are encrypted (locked) by the vendor, rendering the curve inaccessible - but I'm not sure about that.

      ... and Thank You @join for the amazing amount of detailed information!

    • Clint

      Link Up/Down Buttons
      • Clint

      2
      2
      Posts
      100
      Views

      L

      You are not doing anything wrong.
      The up/down buttons are only providing this next/previous feature when NOT paired with the Sylphyo. When you are using the Sylphyo this is achieved by the Sylphyo keys instead.

    • R

      Octave Gets Stuck [FIXED WITH SOFTWARE UPDATE]
      • Rick Novy

      5
      5
      Posts
      203
      Views

      Support_AODYO

      @Rick-Novy Thanks for the update for this. Good to hear updating fixed your issue. Let me know if you have any more questions :)

    • Clint

      LED Setting
      • Clint

      5
      5
      Posts
      196
      Views

      Support_AODYO

      @Clint Only the Snow edition Sylphyos have a LED! The settings on the Sylphyo do not control the LED on the Link

    • I

      This topic is deleted!
      • IDYL901

      1
      1
      Posts
      19
      Views

      No one has replied

    • 1
    • 2
    • 3
    • 2 / 3
    Copyright © 2015 NodeBB Forums | Contributors