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    Troubles installing update 0.8.90 macOs (SOLVED: loose part due to shipping)

    Anyma Phi General
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    • P
      pjfila last edited by Support_AODYO

      Hello
      I'm trying to install the latest update into the AnimaPhi. Following the instruction this appears on the screen and nothing more. I've left the device for about half an hour but the display did not change.
      When I try to unmount the volume it wants endlessly as well.

      My system is BigSur 11.5.2

      Anyone can give some advice?

      Cheers
      Pavel

      PXL_20210831_174909436.jpg

      Support_AODYO 1 Reply Last reply Reply Quote
      • Support_AODYO
        Support_AODYO @pjfila last edited by

        @pjfila Hi Pavel,

        I've sent you an email from support@aodyo.com so we can have a look and diagnose the issue.

        Thanks

        Maxence
        Aodyo Instruments
        Aodyo.com

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        • P
          pjfila @Support_AODYO last edited by

          @support_aodyo
          Answered in the email. Problem solved. There was a loose part in the device. When connected properly all works great.

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