Posts made by Support_AODYO

@Clint Here is the zip file uploaded to this forum directly for all interested.

SylphyoReaperTrackIcons_ClintGoss_v1.00.zip

Thanks Clint!

Hello, we are not currently working on an active mouthpiece. The Photon by Imoxplus is currently in the works by Imoxplus as you said and is quite a good mouthpiece, which works well with the Sylphyo. I've had the chance to test it thoroughly with Sylphyo (you can find a video on youtube).

If we start to work on an active mouthpiece, we will be sure to keep the community informed! Thanks for your questions.

Maxence
Aodyo Instruments
Aodyo.com

Yes, as of update 1.4.5, you can issue program change commands as well as CC7 volume commands from an external source into the Link receiver.

Maxence
Aodyo Instruments
Aodyo.com

@Rick-Novy I fixed the URL :)

@Clint There are no plans as of now to make the Link into an audio interface. If we start doing this we will let you know!

You could definitely use the midi inputs of your RME interface to plug in the Link.

For a USB hub, we have had mixed results. They don't work for updating either the Link or the Sylphyo, but some of them (especially the powered ones) work well for Midi.

Let me know if you have more questions.

Maxence
Aodyo Instruments
Aodyo.com

Hi Clint,

The line in connector is unbalanced TRS (used to get a stereo signal).
The line out connectors are both unbalanced TS.

I hope this helps.

Maxence
Aodyo Instruments
Aodyo.com

@Rick-Novy Thanks for the update for this. Good to hear updating fixed your issue. Let me know if you have any more questions :)

Hi Clint,

I've actually flown to a fair number of places (including the US) with my Sylphyo and have never had any issues with it. I often travel with my Sylphyo, Link, rack-mounted audio interface, as well as a few different synths and all the cabling to connect everything and the security act like they've seen it all before (which they probably have...).
We would of course advise you to get a case for it if you can (it should fit in a lot of these cases you are showing above). We actually sell a soft case that fits both the Sylphyo and the Link on our website.

Let me know if you have more questions.

Maxence
Aodyo Instruments
Aodyo.com

@Clint We have experienced some similar issues with Kontakt in the past. It's quite difficult to set it to respond to wind controllers in a satisfactory way. You could try changing the Midi note-off delay on the Sylphyo and see if that changes anything?

Let me know what you come up with.

@Clint Only the Snow edition Sylphyos have a LED! The settings on the Sylphyo do not control the LED on the Link

Hi Clint,

We'll have a more in depth look at this. In the meantime, can you try to set the minimum in the breath settings menu lower? The default should be 20, but try something like 5 and it should respond better to lower breath.

Maxence
Aodyo Instruments
Aodyo.com

@frank This is quite simple actually: red LED means the Link is disconnected. Green means the Link and Sylphyo are connected. Blue is when breath information is being sent. There is also orange which should apply only to the Link's LED which shows when the Link is in pairing mode (waiting for a Sylphyo).

Let me know if you have more questions.

Maxence
Aodyo Instruments
Aodyo.com

@Clint What you could do is put a bit of the tea tree oil on a thin rag (like the cleaning kit that we sell) and carefully pass it through the Sylphyo. Do not force it through as that may damage the internals depending on how much strength you use! I would recommend against pouring it directly down the Sylphyo however, as I am not certain how it would affect the inner tubing or the electronics if it gets to them (which it really should not).

We have found that cleaning your Sylphyo somewhat regularly should prevent any kind of fungus from growing in it. I also don't think fungus likes plastic very much, as wood is a much more natural habitat for them.

Let me know if you have any other questions.

Maxence
Aodyo Instruments
Aodyo.com

@Clint This seems to change somewhat randomly depending on the person. I believe for tracking outside the country of origin the shipping company should provide you with a second tracking number. They don't always seem to do this however. I imagine also the current holiday time frame does not really help with shipping!

Maxence
Aodyo Instruments
Aodyo.com

Hi Clint! Happy to hear you've received your Sylphyo. You shouldn't block the exit port completely as that can create too much pressure for the internal tubing. You can however block it almost fully as long as you leave a bit of space. We are in the process of making small plugs to block the exit hole which will have different pressure levels.

Let me know if you have any more questions.

Maxence
Aodyo Instruments
Aodyo.com

@Tonsil Thanks for your question! At the moment we are planning on staying with the mini-USB connector. We will of course notify you and other backers if these plans change.

Thank you for your support!

Maxence
Aodyo Instruments
Aodyo.com

@joalbankluane I will do a Sylphyo demo very soon! At least a sound demo first followed by a video demo.

Good to know about Les Sondiers thank you!

@Clint Thanks for that! I've sent you a message asking for your email address so I can send you the specific format we would need to implement this. Send me your email so we can get this to move forward.

This is really great :)

@Clint I've had a look at your website. Some of those fingerings would be easy to replicate on Sylphyo but an issue would be the partially covered fingerings. We could replace those with a pinky finger or possibly another finger? It would of course be possible to do these fingerings with a half-hole but would most likely not be very accurate (although I suppose that is somewhat the nature of half-hole fingerings?)

If you would like to take the time to make them I think we'd be able to do some beta tests of a Native American flute fingering set.

Let me know if you can do something like that!

Maxence
Aodyo Instruments
Aodyo.com

@Clint Hello! Thanks for your post. Do you by chance have some specific fingering layouts you would want us to implement ? Feel free to post them here and we can have a look.

Thanks,

Maxence
Aodyo Instruments
Aodyo.com

@elusalen Great to know!
Thanks for the update and I am glad to hear that it now works well for you.

Best,

Maxence
Aodyo Instruments
Aodyo.com

We have now included a sound sample on the landing page anyma.aodyo.com ! Go have a listen :)

Okay let me know how that goes! Sorry about this issue.

Let me know if I can be of any help in the future.

Best,

Maxence
Aodyo Instruments
Aodyo.com

🇬🇧: 🛑 Exclusive for this forum 🛑
Because we know many of you don’t have Sylphyo yet. Just leave a comment below before this Sunday (November 29th), and we will send you a 10% discount code.

This can also be combined with our current offer, where you get free Focal headphones! 🎧 (this discount code is not transferable, not refundable, and redeemable only once until November 30th, 2020.)

🇫🇷 : 🛑 Exclusivement pour ce forum 🛑
Parce que nous savons que beaucoup d’entre vous n’ont pas encore Sylphyo. Il vous suffit de laisser un commentaire ci-dessous avant ce dimanche (29 novembre), et nous vous enverrons un code de réduction de 10% sur notre boutique en ligne.

Cette offre est cumulable avec notre offre actuelle, dans laquelle nous offrons un casque Focal! 🎧 (le code de réduction est ni transférable, ni remboursable, et utilisable une fois jusqu’au 30 novembre 2020).

@elusalen Okay and now when you reinstall 1.4.8b can you link them back together? Or still nothing?

Best,

Maxence
Aodyo Instruments
Aodyo.com

@elusalen Can you try running the update with the following procedure :

1. Turn off your Sylphyo
2. Start the update utility on your computer
3. Connect your Sylphyo to your computer
4. Cover the hole at the bottom of the Sylphyo
5. Blow hard into the instrument and turn it on at the same time

For the Link :

1. Start the update utility on your computer.
2. Turn off your Link and plug it in.
3. Press the down button on your Link while turning it on.

Also make sure you are not using a USB hub as these make the update fail. Can you try running the update on a different computer or with a different cable ?

Best,

Maxence
Aodyo Instruments
Aodyo.com

@Saxfred Some more information is coming very soon! Thank you for your patience! ;)

Maxence
Aodyo Instruments
Aodyo.com

@elusalen Can you try going back to version 1.3 of the firmware and see if that allows you to connect ? Once you've done that, try installing the 1.4.8b that I linked above again.

Also try a simple factory reset of your Sylphyo.

Let me know if any of these steps work.

Maxence
Aodyo Instruments
Aodyo.com

Hello! Please try installing the following update on both Sylphyo and Link and pairing the units again.

Make sure to connect them directly to your computer (not through a hub!) in order to perform the update.

• mac : https://downloads.aodyo.com/sylphyo/beta/sylphyo-osx-1.4.8b1.zip
• windows : https://downloads.aodyo.com/sylphyo/beta/sylphyo-windows-1.4.8b1.exe

Let me know if this solves the problem!

Musically,

Maxence
Aodyo Instruments
Aodyo.com

Salut tout le monde,

Nous sommes très heureux d'annoncer la naissance d'un nouveau synthétiseur: Anyma Phi ! Votre portail vers de nouveaux univers sonores inspirés du monde réel, où les objets se heurtent, vibrent et résonnent.

Inscrivez-vous pour être avertis lorsque nous lancerons notre campagne Kickstarter, afin d’être le premier à obtenir Anyma Phi avec 40% de réduction : anyma.aodyo.com

Vous pouvez poser toutes vos questions dans la nouvelle catégorie, Anyma Phi General.

Musicalement,

L'Équipe Aodyo Instruments

Hi guys,

We are really excited to announce the birth of a new synthesizer: Anyma Phi! Your portal to new sound universes inspired from the real world, where objects collide, vibrate, and resonate.

Sign up to be notified when we launch our Kickstarter campaign to be the first to get Anyma Phi with 40% off: anyma.aodyo.com

Feel free to ask your questions and to comment on this in the new Anyma Phi General category which was just created.

Musically,

The Aodyo Instruments Team

@Chris I think in this case as agreed over e-mail, it is best to send this unit back to Bax for a return.

For information this was a B-stock Sylphyo that clearly had issues before Chris got it.

Sorry for the disappointment Chris and let me know if there is anything I can help with.

Maxence
Aodyo Instruments
Aodyo.com

@Chris I think in this case as agreed over e-mail, it is best to send this unit back to Bax for a return.

For information this was a B-stock Sylphyo that clearly had issues before Chris got it.

Sorry for the disappointment Chris and let me know if there is anything I can help with.

Maxence
Aodyo Instruments
Aodyo.com

@Sarge707 So you cannot do that on the Sylphyo alone as it has a 1/8" headphone connector only. You could use a small mixer or small cable splitter for this.

However, with the Link receiver, there is 1/4" input as well as the stereo 1/4" line outputs and 1/4" headphone output so you can definitely use an external input :)

Hi Chris around 4200mV is the top so your battery should be full.

Maxence
Aodyo Instruments
Aodyo.com

Hi Chris! Thanks for posting on the Support forum.

We can continue on from our e-mail discussion on here if you want, and then other people can post their ideas.

As I said in my e-mail, can you try rolling back to 1.4.6 to see if that works?

Thanks,

Maxence
Aodyo Instruments
Aodyo.com

Hello Sarge707! Thanks for your question. In my mind Sylphyo makes for a great electronic wind instrument because of the customisability (every CC is remappable, and all the parameters are controllable directly from the instrument), the movements which add a lot of expressivity as well as the no-latency wireless technology that we built. On top of this, Sylphyo features a full air column set up which makes the instrument feel like an acoustic wind instrument.

As for any "new version", we are not currently working on any new versions of Sylphyo and continue to update Sylphyo about every month with new sounds and new features through software updates. The active mouthpiece you may have heard of is the currently unreleased Photon mouthpiece by Imoxplus which is a completely separate project from Sylphyo and Aodyo Instruments. You can find out more on their website https://www.imoxplus.com/site/

I will let others tell you what they think as well!

All great options! ;) We are also working on a plug system with different sizes allowing for various breath responses. We will of course announce it when we are ready to ship!

@Chris That sounds quite strange! If you power it off after using it it should not go into the deep discharge state unless left at a very low battery level and/or not used for several days or weeks.

Let me know once you've charged it for a day or two if it keeps going back into the deep discharge state without being powered on in which case you may need to return it for an exchange.

We will definitely consider this solution :)

Maxence
Aodyo Instruments
Aodyo.com

Hi Chris,

Thanks for your message. The Sylphyo runs out of power completely if you leave it powered on for too long, past the point where the screen shows a message that you need to charge your instrument.

This leads to a deep discharge state in which the instrument needs to be charged very slowly over a period of up to 48 hours in order to work again. This is done to preserve the battery as charging it too quickly from a deep discharge state could cause it damage.

My advice to you is to not leave your Sylphyo on for prolonged periods and to charge it once you are done using it. The battery should last around 6 hours, and unless you leave it on to go into deep discharge, should only take a few hours to charge.

Let me know if I can be of more help!

Maxence
Aodyo Instruments
Aodyo.com

@reff Let us know if you try it we are curious about this!
Do the sounds work well with Sylphyo ?

Maxence
Aodyo Instruments

@palsyl Hello and thanks for your question! The Flute Phi sound is a physical model of a flute, so is designed to sound quite similar to an acoustic flute, including the breath noise.

I will pass along your request and see what we can do.

Maxence
Aodyo Instruments

Hi Rick thanks for posting on the community forum with your support queries. Did you have a chance to try the fixes I suggested, namely updating your Sylphyo to version 1.4.7? Let me know if this fixes the problem.

Maxence
Aodyo Instruments

@fluterer Hello, no you are correct the Flute Phi does not (yet!) respond to pitch bend as that had some unforeseen side effects on the sound. We are still working on that and it is part of the growing process for our new Physical Modelling sound engine.

Let me know if I can be of any more help!

Maxence
Aodyo Instruments

Nous transformons le forum pour le diviser en deux catégories : Général et Support, et nous rassemblons les communautés Francophones et Anglophones.

La catégorie Général sert à toutes discussions liées au Sylphyo, en Anglais ou en Français.

Si vous voulez recevoir de l’aide de manière publique, vous pouvez mettre un post dans la catégorie Support et nous vous répondrons rapidement. Cela donnera aussi une chance aux autres utilisateurs de retrouver leurs problèmes avant de créer leurs propres posts.

Vous pouvez également continuer à nous contacter en privée sur support@aodyo.com si vous le désirez.

À bientôt !
L'équipe Aodyo

We are changing the current community forum to be divided into two categories : General and Support, and merging the French and English communities together.

The General category is for any discussions related to Sylphyo, in English or French.

If you feel comfortable and would like to help out with support queries in a public manner, please feel free to post your problems directly under the Support category and we will answer promptly. This will also give other users a chance to find their problems on a public forum before posting themselves.

You can of course still contact us privately at support@aodyo.com, but please consider posting publicly first if you are comfortable.

See you soon!

The Aodyo Team

To follow up on this, in the next few hours we will release version 1.4.7 which introduces two new sounds based on our physical modelling technology.

On top of this, the reverb is now able to be changed again through the sound menu.

Let me know as always if you have any questions.

Maxence
Aodyo Instruments
Aodyo.com

Thanks for the info I'll pass this along to the dev team and we will see what we can do.

Maxence
Aodyo Instruments

@MusicOne Hello. We have right now an internal beta which has gone out to a few users which contains new sounds as well as the functionality to turn off the reverb. This should go live in the coming days. Please excuse us for the delay, the ongoing situation with covid has made work difficult but we continue and will release a lot more in the future!

Maxence
Aodyo Instruments

@mwebster Hello! Thanks for your questions.

Here is how I've set mine up: For the slide you can turn on the keybend on the Sylphyo (which will act like a pitch bend + and set it in SWAM software to your desired bend effect (I find that + and - 3 works well for what I like, but you might want more or less). You can also set the keybend in Sylphyo to send out a midi CC message which can then be mapped to any parameter you want in SWAM, but for my purposes I've found that leaving it on pitch bend works well.

For the mute, I use the slider to control which mute is engaged and the roll movement to control the position of th mute. This works well and is quite natural (at least when looking at the screen to determine the roll and the mute position).

Let me know if this is helpful for you! I'm working also on a little demo of SWAM with Sylphyo.

Maxence
Aodyo Instruments