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    I can't upgrade

    Sylphyo General
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    • C
      clothear last edited by

      Hi,

      I can install any firmware update up to 1.3.0, but all the ones since then fail with an error along the lines of 'Unable to write HID record'.

      Does anyone know how to get round this?

      Thanks,

      Ben

      frank 1 Reply Last reply Reply Quote
      • frank
        frank @clothear last edited by

        @clothear

        Hi Ben

        can you describe hoe you try to update? so we can see if there is anything wrong in your procedure?

        Kind regards
        Frank

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        • D
          Daniel57 last edited by

          Hello Ben,
          Reload the last update version and install it again. May be the précédent update has been corrupted during the upload.
          It happened to me one time. And with the second trial it worked perfectly.

          Best regards. Daniel

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          • L
            Laurent_AODYO last edited by

            @clothear, just send us an e-mail to support@aodyo.com and we will contact you to provide you instructions to achieve a factory recovery update to solve your problem.

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