@ladelfa Thanks for replying. Since posting, I have done a clean re-install and the Anyma V standalone is now working fine. However, the VST3 plugin in still being blacklisted by my DAWs.
I've received an email response to my error report from Jonathan at Aodyo, so hopefully they can debug it.
I just bought Anyma V (12 Sept. 2024), but there are three major problems with it that I have discovered so far:
What I have now is completely useless software that cost me € 79.00 :-(
Has anyone got Anyma V to work properly on their computer?
@support_aodyo Yes, you are right. I am going to return it.
@peter-ostry Thanks for your response. Yes, that is what I am going to do.
@robst247 The last straw. Now all the keys have stopped working!
@robst247 ... and now there's another malfunction. It's happened twice so far. When I switch the Sylphyo on, instead of the normal display I get a thin white stripe at the bottom with the message:
TOUCH INIT
When I press the little recessed button with a pointed implement, the Sylphyo starts up normally.
But this shouldn't be happening. Right?
Can I send this Sylphyo to you for repair or replacement? The serial number is: AS01109
@paul-flute Hi Paul - I have indeed tweaked quite a few menu parameters, but even though I do a factory reset, the Sylphyo keeps going into strange malfunction states where certain keys do not work. Today it was the octave keys. And I can't seem to charge the battery to the point where the indicator shows that its full. Maybe I just have a defective battery.
I certainly cannot play it for 5 hours without problems occurring. It's going back to the shop - I'm tired of it.
@join My Sylpho's battery indicator is showing a lightning-flash symbol AT ALL TIMES, even when the charger is not connected!
I've done several factory resets, but now it's malfunctioning in another, new way: the octave keys are not working and I cannot even select menu items. Clearly, it's broken. :-(
@support_aodyo Hi Maxence,
Please see my reply to Paul Flute. Can you answer my questions?
Thanks in advance.
Best regards,
Rob
@paul-flute The charger I'm using is a Samsung Travel Adapter (standard smartphone charger) rated at 5.0V 2.0A. I did a 48-hour uninterrupted charge, which brought the Sylphyo back to life. :-)
Now, after less than 2 hours playing, the battery level indicator has changed to a lightning-flash symbol. Does this mean that I need to charge for 8 hours?
Also, a couple of times I have had the same problem that touching some keys didn't cause note/pitch changes. Does this normally occur when the battery is nearly empty?
Typically, how many hours can the Sylphyo be played before it needs recharging?
Best regards,
Rob
I have just purchased and received a Sylphyo for a reduced price. (It's a B-stock article: the previous purchaser returned it, the packaging was damaged and there was no 5V adapter for charging it. I thought it would be a good deal.)
Earlier today, I played it for an hour or so, then it started malfunctioning. Some keys started playing the wrong pitches. I had to turn the instrument off and on again to reset it, after which it worked OK for a while. This happened a few times. Then the display suddenly went dark and the instrument no longer started up when I switched it on.
Obviously, I thought the battery was just discharged, but even after being plugged into my 5V smartphone charger or a USB port of my laptop for several hours, the Sylphyo would no longer start up when I switched it on. It seems to be dead. :-(
Also, while it was charging (or while I thought it was charging), there was no indication on the display that it was actually charging. Is this normal?
What do you think? Is it broken, or can I somehow bring it back to life?
I think I have to return it to the store for a refund, but maybe you know another option.
All help will be greatly appreciated.