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    Pairing with Link in v.1.4.7?

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    • C
      Chris dernière édition par

      Since the update to 1.4.7, the Sylphyo won't respond to the command to actively search for an available Link. Has anyone been succesful?

      Best regards, Chris

      Support_AODYO 1 réponse Dernière réponse Répondre Citer
      • Support_AODYO
        Support_AODYO @Chris dernière édition par

        Hi Chris! Thanks for posting on the Support forum.

        We can continue on from our e-mail discussion on here if you want, and then other people can post their ideas.

        As I said in my e-mail, can you try rolling back to 1.4.6 to see if that works?

        Thanks,

        Maxence
        Aodyo Instruments
        Aodyo.com

        Maxence
        Aodyo Instruments
        Aodyo.com

        C 1 réponse Dernière réponse Répondre Citer
        • C
          Chris @Support_AODYO dernière édition par

          Update after some days of trying about 8 earlier software versions on both Sylphyo and Link: no change. The Link is stuck in pairing mode. Since my intended workflow relies on using outboard sounds, I will go back to the store, so they can decide what to do.

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          • Support_AODYO
            Support_AODYO dernière édition par

            @Chris I think in this case as agreed over e-mail, it is best to send this unit back to Bax for a return.

            For information this was a B-stock Sylphyo that clearly had issues before Chris got it.

            Sorry for the disappointment Chris and let me know if there is anything I can help with.

            Maxence
            Aodyo Instruments
            Aodyo.com

            Maxence
            Aodyo Instruments
            Aodyo.com

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            • H
              Hamcat dernière édition par

              @Support_AODYO I am having the same problem, I've been doing really exciting things with my sylphyo these days and I don't want it to stop :'( pls help me !
              I've tried all the solutions listed in the 2 threads about the same issue and nothing helps...

              Support_AODYO 1 réponse Dernière réponse Répondre Citer
              • Support_AODYO
                Support_AODYO @Hamcat dernière édition par

                @Hamcat said in Pairing with Link in v.1.4.7?:

                I've tried all the solutions listed in the 2 threads about the same issue and nothing helps...

                So far one of the solutions is to install the 1.4.8 beta update which I can send you in a message. Some users have also had success with installing the update several times until the pairing functions again. Let me know if you have any luck.

                Maxence
                Aodyo Instruments
                Aodyo.com

                H 1 réponse Dernière réponse Répondre Citer
                • H
                  Hamcat @Support_AODYO dernière édition par

                  @Support_AODYO well actually I have tried several times with v.1.4.8 beta, also with 1.4.7 and earlier versions, still nothing...

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                  • C
                    Chris @Support_AODYO dernière édition par

                    For the record: the Sylphyo mentioned above was returned to Aodyo for a checkup. I got it back in March, and while the functional issues were solved, there was still a problem with the fit of the outer casing: the upper half of the bell doesn't quite match the bottom. Bax has sent me another Sylphyo as a replacement, which appears to work fine. It has the same problem with the bell though.

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