@ladelfa Thanks for replying. Since posting, I have done a clean re-install and the Anyma V standalone is now working fine. However, the VST3 plugin in still being blacklisted by my DAWs.

I've received an email response to my error report from Jonathan at Aodyo, so hopefully they can debug it.

I just bought Anyma V (12 Sept. 2024), but there are three major problems with it that I have discovered so far:

1. The standalone (which only once ran successfully on my Windows 11 laptop) does not support ASIO.
2. The standalone now crashes every time I try to run it. I have tried uninstalling and reinstalling it, but it still crashes every time.
3. The VST3 (anymav-x64.vst) is not recognised as a valid VST3 plugin by and/or crashes my DAWs (Reaper Pro, Cubase Pro, Bitwig Studio).

What I have now is completely useless software that cost me € 79.00 :-(

Has anyone got Anyma V to work properly on their computer?

@support_aodyo Yes, you are right. I am going to return it.

@peter-ostry Thanks for your response. Yes, that is what I am going to do.

@robst247 The last straw. Now all the keys have stopped working!

@robst247 ... and now there's another malfunction. It's happened twice so far. When I switch the Sylphyo on, instead of the normal display I get a thin white stripe at the bottom with the message:

TOUCH INIT

When I press the little recessed button with a pointed implement, the Sylphyo starts up normally.
But this shouldn't be happening. Right?

Can I send this Sylphyo to you for repair or replacement? The serial number is: AS01109

@paul-flute Hi Paul - I have indeed tweaked quite a few menu parameters, but even though I do a factory reset, the Sylphyo keeps going into strange malfunction states where certain keys do not work. Today it was the octave keys. And I can't seem to charge the battery to the point where the indicator shows that its full. Maybe I just have a defective battery.
I certainly cannot play it for 5 hours without problems occurring. It's going back to the shop - I'm tired of it.

@join My Sylpho's battery indicator is showing a lightning-flash symbol AT ALL TIMES, even when the charger is not connected!
I've done several factory resets, but now it's malfunctioning in another, new way: the octave keys are not working and I cannot even select menu items. Clearly, it's broken. :-(

@support_aodyo Hi Maxence,
Please see my reply to Paul Flute. Can you answer my questions?
Thanks in advance.

Best regards,
Rob

@paul-flute The charger I'm using is a Samsung Travel Adapter (standard smartphone charger) rated at 5.0V 2.0A. I did a 48-hour uninterrupted charge, which brought the Sylphyo back to life. :-)
Now, after less than 2 hours playing, the battery level indicator has changed to a lightning-flash symbol. Does this mean that I need to charge for 8 hours?
Also, a couple of times I have had the same problem that touching some keys didn't cause note/pitch changes. Does this normally occur when the battery is nearly empty?
Typically, how many hours can the Sylphyo be played before it needs recharging?

Best regards,
Rob