@support_aodyo it appears to have mostly been a USB issue, moving the link to its own bus solved most of the problem. Still getting occasional drops/latency but I also practice next to my wifi router, so moving it will be the next thing to try.

@support_aodyo Thank you, I will try it - for reference, what protocol(s) are being used? Wifi, bluetooth, radio?

Hi,

I've pretty much given up on using the Sylphyo wirelessly because the latency and jitter when using the Link is intolerable (the delay changes from moment to moment, ranging from fine to unusable). Does anyone have any recommendations on things to try? Running the latest firmware (the beta actually), using the Sylphyo as a midi controller for soft synths in ableton live on windows 10. It works fine via wired connection.

Thanks!

@clint so far the durable SLA seems to work well, it's quite rigid and is holding up to daily practice. The 2.3mm was a bit too narrow for the sensor, it produced some held note behavior from the back-pressure with certain articulations. I think the next size up is going to be my keeper. Thank you again!

@David-Lazzi Not sure of your location but I've been having good results with FacFox for small batches though they do have a minimum order size - been using their SLA Durable resin for the plugs.

@David-Lazzi I had bad results with tape and other improvised methods - the 3d printed plugs posted here work great!

@Clint yes, for better or worse, I think going even a bit smaller would be beneficial - I've been an EWI player for a decade so I'm used to a lot of back-pressure and a very narrow airstream.

@Clint thank you again, just got my prints...the smallest is my preference and it works a treat. I think I could go even smaller!

I upgraded to the beta firmware and did a factory reset - the issue is improved but still present (when in 5+2 octave mode and moving from the top octave pad down to the second pad from the top, when my thumb is between the two pads there is a momentary octave jump as if I moved my thumb up and off the top pad).

Support has suggested trying a replacement, but I'm traveling for work and won't be in a position to handle the shipping for several months. Will keep practicing and hope I can learn to work around it until then unless someone can offer me advice for troubleshooting and field repair :)

It looks like he just used some sort of screw-down flange base for a fence post or pole attached to a piece of wood...it doesn't look very stable, I bet we can do better :)