No sound out of Link via PC

  • Dears,

    I just got my Sylphyo and Link. The Sylphyo and Link paired correctly (green light on). However, when trying to play via Link and PC, I cannot get any sound out of the PC. I can when connecting the Sylphyo with the PC directly though.

    I had installed the latest update on the Sylphyo but did not do the update for the Link because I had not unboxed it then. Perhaps this is the reason for the problem. I tried to redo the update on the Sylphyo but this does not work ('Could not send a MIDISysEx /Could not connect to a MIDI device'). Cable connection was correct. No clue how to update the Link directly.

    What to do?

    Thank you very much in advance

  • Ok, now getting Sound with Link, switched to Sylphyo Link in the Sylphyo Bench.

    But then still, how to apply the latest update to the Link now?

  • @Bernd Happy to hear you got sound back before we got to you!

    To apply the latest update to your Link, you follow the same update procedure as for your Sylphyo, except on the Link :) SO connect it to your computer, launch the update, turn on the Link, wait for the update to complete, turn the link off and then back on and it's ready to use.

    Let me know if you have more questions.

  • Thank you, now the update worked (it did not yesterday, see above), perhaps the PC just needed a Restart. :)

  • Uff, now I updated the Link. But I can again not make the sound be heard via PC although I selected Sylphyo Link in the Sylphyo Bench. May it have to something to do with the cooperation with the ASIO program? No clue :(

Log in to reply