Sylphyo problem with hanging/sticky MIDI notes
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Hello everybody,
I am using Sylphyo v.01 (no internal sounds, no Link) as a MIDI controller to control hardware synths - mostly Moog Sirin, sometimes Dreadbox Typhon.
I have as bought in 2019 and worked like a charm for almost two years until one day receiver just died. I have sent it back to Aodyo, they have either repaired or got me a new receiver - and everything seemed to be fine for a month or so when another problem appeared. Some MIDI notes stick and play infinitely or until I play that very note again. The problem appears when i use Sylphyo with hardware synths, so i tried to connect it as MIDI controller in VST - when receiver is connected to a PC (MIDI over usb) - and it was the same problem there. I have tried to reset Sylphyo to factory setting many times - the problem was still there. I have changed the MIDI cables - nothing. I tried to turn off rotation and elevation etc - still the same. I have tried to lower breath rate - still nothing. Adjusted note-off delay - nothing, messed with Breath minimums, etc - nothing. Cleaned Sylphyo - nothing... I have updated the firmware - nothing. Even tried to downgrade to older firmware to check if it will work - still the same. It is quite annoying as i can not play normally and summer festival bookings are getting closer.
I have written a couple of mails to Aodyo Support but got no answer. Maybe some of you can help with some advice before i send it back for another repair? I am not sure if i am doing something wrong with the settings or the instrument (or receiver) is faulty.
Thanks a lot in advance! Please help!
Milan
p.s. this is how it looks like in VST:
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You have received an answer from the support email.
R&D Engineer at Aodyo / Ingénieur R&D chez Aodyo
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@join I'm curious what the resolution is ... in case it happens to others (gulp) ... during the sound check before a performance (double gulp).
Might it involve missing Note Off MIDI commands ... possibly because of a MIDI buffering issue??
-- Clint Goss
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@clint This is a bug related to the former wireless receiver we used before the Link. The Sylphyo's direct MIDI output doesn't have these missing messages.
R&D Engineer at Aodyo / Ingénieur R&D chez Aodyo
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@join, it's weird because I had this problem (see the attached picture Track 1) in 2020. What is irritating is that I no longer remember the reason for this problem but it was not my sylphyo and Respiro who was responsible.
If I find the cause I say it in this forum!
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Solved!
"Maybe a worthwhile thing to try would be redo the pairing between the wireless receiver and the Sylphyo. Push the button on the receiver, and then go to the Sylphyo's settings menu and select the "Receiver device" item. Pairing should cycle between different wireless channels, so depending on what other wireless equipment you have around, it could work better to change to another wireless channel."
Tnx a lot!
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Thanks all for calming my FOMU (Fear of Messing Up) fears.
Coincidentally, had a significant gig last night for an audience of mostly "analog" musicians, which I turned into a showcase for electronic wind instruments. Sound check, AOK. Then 45 seconds before starting, my Link stopped responding. YIKES!
Unplugged and re-inserted the USB connection to my computer and all was immediately restored ... whew!
Thankfully, this hiccup was pretty much the only hint of a hiccup in a string of 23 gigs over the past 10 weeks. I can maybe chalk it up to the unusual (excessive?) amount of on-stage gear and wireless signals (various iPad connecting to sound systems and a venue full audience with WiFi-active devices in their pockets). Is that a reasonable explanation??
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Wow, that must have been a bit frightening!
Yes, like all things wireless, as most are more or less restricted by law to the same 2.4 GHz band, when things get very crowded it can quickly turn into a silent fight for bandwidth, and WiFi often wins (hopefully, nowadays WiFi is pushing towards the 5 GHz band and even other higher bands, so in time this will be less of a problem).
The best thing to do to avoid this kind of thing would be to pair the Sylphyo and Link again when beginning the sound check, making sure all the other wireless gear is on-stage too and active, so that the Sylphyo/Link will fail to pair in the more-crowded channels, and will naturally land into a less-crowded channel.
